Reviews & FAQs
Reviews & FAQs
Kind words from our customers, and answers to the questions we’re asked most.
Reviews
What our customers say
“Absolutely outstanding service and food”
Absolutely outstanding service and food! I received so many messages last night from guests telling me just how amazing the food was. The flavours were incredible, everything was delicious, beautifully prepared and thoroughly enjoyed by everyone … I would highly recommend BBQ.co and will definitely be using you again!
“Super friendly and professional”
I just wanted to reach out and give a big thank you to your team! The food was great, all my guests were happy. The team who came were super friendly and professional. They set up efficiently and packing up with ease. I will be recommending your services to my family and friends.
“Absolutely delicious”
Just wanted to say a huge thank you for yesterday! The food was absolutely delicious and everyone was raving about [it]. Inshallah you’ll have lots more bookings coming your way.
“Everyone loved the food”
Wanted to say thank you. Everyone loved the food. It was our first time but certainly we will be in touch again soon.
“I loved your lamb chops”
Man, I loved your lamb chops! Need to have them again!!
FAQs
Questions
Is the food halal?
Yes, all our food is halal.
Do you offer vegan or gluten-free food?
Vegan options are available and gluten-free is possible. Please tell us about your needs in the allergies box when you book.
How many guests do I need?
It depends on the menu, from 25 to 100 guests. Each menu shows its minimum. For events over 300 guests we’ll confirm pricing with you when you book.
How does the service work?
Our team cooks live at your venue and serves buffet style. We bring chafing sets and tables.
How do I book?
Use our booking form to choose an available date, pick your menu and pay a 50% deposit online. We need at least a week’s notice. For events over 300 guests, or venues where travel applies, we’ll confirm the details with you before taking the deposit.
Can I change a menu?
Yes. Choose “Build your own” in the booking form to pick exactly what you want. It’s priced per guest and your total updates as you go.
What about the deposit?
A 50% deposit is required to secure the booking. The deposit goes towards the total payment, with the remainder of the balance due the day before the event. The deposit is non-refundable if you wish to cancel, however it can be used as credit if you wish to book for a later date in the future.
Do you travel to my area?
Yes. We cover the whole of London and travel nationwide. Venues outside East London (E, IG and RM postcodes) have a travel cost by the mile, which we confirm when you book.
Is the food still hot outdoors?
If food is being served outdoors, we cannot guarantee that it will remain hot, as the temperature of the food may be affected by the outdoor environment. We recommend enjoying the food promptly after it is served.
What do you need at my venue?
Tell us about your venue when you book and we will confirm what is needed.